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TERMS & CONDITIONS / PRIVACY POLICY (AUGUST 2019)

Welcome to tejariandco.  These terms of use govern your use of this website, which is owned by Mi Milk, LLC (“we” or “us”).  Please read these terms carefully, as they are binding contract between us, and include an arbitration clause, which limits your ability to go to court or to participate in a class action.

By continuing to use this website, as well as any apps, or social media accounts that are associated with it (the Tejari and Co website, apps, and social media accounts will be collectively referred to as the “Platforms”), you agree to abide by these terms and conditions.  We reserve the right to change these Terms of Use at any time, with or without notice, so you are encouraged to review them periodically.

REGISTRATION

You will be required to complete a registration form to order products from our website.  This registration form will require your name, email address, and credit card information in order to receive login credentials consisting of a username and password.  Your username and password may be changed by you at any time.  You agree to provide truthful information on your registration form, and are responsible for keeping your login credentials confidential and protected from unauthorized use.  If you feel that your login credentials have been compromised, you should either change your password, or notify us and we will issue you new login credentials.  You may not allow another to use your login credentials.  As a registered user of the website, you agree to receive emails from us regarding the Platforms, although you may opt-out from receiving such emails by notifying us at opt-out@tejariandco.com.  We reserve the right to terminate your registration and access to the website at any time, for any reason.

PRODUCTS; SHIPPING; RETURNS

You may order products from time to time using the Platforms.  Prices for the products shall be as listed on our website.  We will ship these products to you to an address you provide on the order form using a third-party commercial courier service.  Unless otherwise specified on the order form, you will be responsible for all shipping costs; these costs will be added to the cost of the product at the time of your order.  Delivery dates given are only estimates.  In the event product is damaged during shipping, or is otherwise defective upon receipt, you notify us within five (5) days by sending an email to hello@tejariandco.com and we will arrange for a return.  You agree to cooperate with our investigation as to the cause of the damage, if such investigation becomes necessary.  

You will pay for any purchases We may charge your account using the credit card information you provide during registration for any products or Platforms, and for any additional amounts, e.g. taxes, shipping fees, etc. associated with a particular transaction.  Prices for the products and Platforms we offer may change at any time, and we do not provide price protection or refunds in the event of a price reduction or promotional offering.  You are responsible for ensuring that your payment information is kept up to date, including updating expired credit card information. 

All payment information that you provide is subject to our privacy policy, which can be found here.  We will use a third-party payment service to process your payments for purchases.   

THIRD PARTY CONTENT

We may link to or post material from third-parties from time to time on the Platforms.   However, we do not provide any warranty regarding the accuracy or completeness of such material, and any views or opinions that may be expressed in such third-party material do not necessarily reflect ours.  We have no control over, and assume no responsibility for, the content, policies, and practices of any third-party websites.  The terms and conditions and privacy policies of such websites govern your use of the services offered on those websites.  If you have any questions or concerns regarding such material, you are encouraged to contact us at support@tejariandco.com 

PRIVACY POLICY (July 2019)

Mi Milk, LLC (“we”, “us”) is committed to protecting the privacy of our customers, partners, and other contacts.

Scope

This privacy policy applies to all data that you provide that is processed by us.

What information do we collect?

We collect the following personal data:

Your name and contact details, e.g. email

Purchasing and payment information, e.g certain credit card information

Product preferences

Authentication data

Other information you upload or provide to us

How do we use your information?

We process and use (and, in some cases, share) your personal information for the following purposes:

To process transactions. We use personal information that you provide such as name, physical address, telephone number, and email address, and company/institution to complete commercial transactions with you, including contacting you about your account, including purchases you have made. We use a third party payment processor, which will use your credit card and payment information to process your order.  We also need to share information regarding the delivery address that you specify to third party commercial courier services who will be delivering your order.

To provide support or other services.  We may also use your personal information to provide you with support or other services that you have ordered or requested.  For example, we might use your personal information to respond directly to your requests for information, including registrations for newsletters, or other specific requests.

To provide information based on your needs and respond to your requests. We may use your personal information to provide you with notices of new product releases and service developments.

To administer products. We  may contact you if you purchase products to confirm certain information about your order (for example, regarding a shipment issue). 

To select content, improve quality, and facilitate use of the websites.  We may also use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third-party cookies), to help create and personalize website content, improve website quality, track marketing campaign responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of the websites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions, and preserve order information between sessions).

To assess usage of our products and services. We may track your usage of our website to determine your level of usage so that we can improve both our websites and our product and services offerings.

To communicate with you about upcoming promotions. We may communicate with you about a upcoming promotions.

To protect our website and business. We may use your information to prevent potentially illegal activities and to enforce our terms and conditions. We also use a variety of technological systems to detect and address anomalous activity and to screen content to prevent abuse, such as spam. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users.

To get feedback or input from you. In order to deliver products and services of most interest to our customers, from time to time, we may ask members, customers, volunteers, and website visitors to provide us input and feedback (for example through surveys, usability studies, focus groups).

Your Use of Our Website

Like many websites, tejariandco.com uses commonly used information gathering tools, such as cookies and web beacons, to collect information as you navigate the tejariandco.com website.  We also automatically collect certain information, such as internet protocol, browser type, operating system and other usage information, and stores that information in log files.  We use this information to analyze trends, administer the website, track your navigation around our website, serve targeted advertising, and gather broad demographic information.

Cookies and web beacons.

Cookies are small data files that a website places on your hard drive for record-keeping purposes.  Web beacons are transparent pixel images that are used in collecting information about website usage.  They assist us in making your interactions with our website easy and meaningful by providing enhanced functionality and aggregate traffic data. 

You have many choices with regards to the management of cookies on your computer.  All major browsers allow you to block or delete cookies from your system, but if you choose to block or delete cookies, it may limit your use of certain features or functions on tejariandco.com.  To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.

Security

We employ reasonable and current security methods, including physical, technical, and administrative safeguards, to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction of information.  We update and test our security technology on an ongoing basis.  When you voluntarily disclose personal information online, for example, in public areas or through email, others can intercept, collect, and use such information.  No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure.  As a result, while we make every effort to protect information residing on our servers, we cannot ensure or guarantee the security of any information while it is in transit to us, and you transmit such information at your own risk.

Transferring Personal Data from the EU to the US.

We have our headquarters in the United States.  Information we collect from you will be processed in the United States.  The United States has not sought nor received a finding of “adequacy” from the European Union.  We collect and process your information only with your consent, to perform a contract with you, or to fulfill a compelling legitimate interest in a manner that does not outweigh your rights and freedoms.  We endeavor to apply suitable safeguards to protect the privacy and security of your personal data and to use it consistently with your relationship with us in accordance with the practices described in this privacy policy.  We also minimize the risk to your rights and freedoms by limiting our collection or storage of potentially sensitive information about you.

How can you control your information?

If you have concerns about your account information, we will work with you to review, revise and correct the personal data we have on file.  Contact us via email at hello@tejariandco.com, or use the “unsubscribe” link provided in our email communications

Children Under 13.

You must be 18 years and older to register to use tejariandco.com.  As a result, we do not specifically collect information about children.  If we learn that we have collected information from a child under the age of 13, we will delete the information as quickly as possible.

CONTACT

If you have any questions or concerns about these Terms of Use and Privacy Policy, please contact us at hello@tejariandco.com